~Returns & Exchanges~

Every pair of Hecho Lovely earrings is a unique, handcrafted piece of art and to preserve its integrity and for hygiene reasons, all artwork is sold as is with no refunds. This policy ensures every customer receives a unique creation crafted exclusively for them. Your support and understanding are greatly appreciated.

 

~Order Cancellations~ 

Ensuring prompt shipping is a top priority. You're able to receive a full refund or cancel your order within 24 hours of purchasing. Once this timeframe has passed, your order moves into processing and can't be changed or canceled.

 

~Shipping~

I apologize for any inconvenience, but currently, I only ship within the USA. Once your order is handed over to the postal service, it's in their care. Please review your shipping address during checkout to ensure a seamless delivery.In the rare event that your package is lost due to a confirmed carrier error, rest assured a full refund will be processed. Thank you for your patience and understanding with matters outside of my control once an item is in transit.

 

~Sensitivities~

Your comfort matters. I work with nickel-free Brass made from copper and zinc. If you have metal sensitivities, please be aware that some people may also react to sealers such as resin, polyurethane, Renaissance wax or water-based finishes.Select earrings feature Niobium ear wires, a hypoallergenic option for sensitive ears. Niobium is naturally softer than brass, so gentle handling is recommended. Each niobium ear wire is uniquely shaped and hand-anodized for a custom finish that's gentle on sensitive ears.Niobium ear wires are used throughout the Cisne Del Nogal collection and are gradually being added to more designs. Ear wire materials are always listed in each product description.

 

~Product  Availability~

Crafted in small batches to ensure each piece is handled with care. Only available earrings are showcased.  Join the VIP list  for exclusive offers and early release access.